Privacy policy

Privacy Policy

At Oversized Hoodies, accessible from https://oversizedhoodies.us/, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by Oversized Hoodies and how we use it.

1. Information We Collect

When you visit or make a purchase from our store, we collect certain information necessary to process your orders and improve your shopping experience:

  • Personal Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Device Information: IP address, web browser type, time zone, cookies, and how you interact with our website.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To fulfill and ship your orders, process payments, and provide order confirmations and invoices.
  • To communicate with you regarding your orders, customer service inquiries, or promotional updates (if you opt in).
  • To screen orders for potential risk or fraud.
  • To optimize and improve our website performance, layout, and user experience.

3. Sharing Your Personal Information

We share your Personal Information with trusted third-party service providers to help us operate our store and deliver products to you:

  • E-Commerce Platform: Our store is hosted on Shopify, which powers our store infrastructure and secure checkout.
  • Payment Processors: Your payment details are processed through encrypted and PCI-compliant payment gateways.
  • Fulfillment & Shipping Carriers: We share your shipping address with our US fulfillment center and postal services to ensure accurate delivery.
  • Legal Compliance: We may share information if required by law, court order, or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies help us:

  • Remember items added to your shopping cart.
  • Store your site preferences for future visits.
  • Understand site traffic and user behavior to make site improvements.

You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

5. Your Data Rights (US & CCPA Compliance)

If you are a resident of California or the United States, you have specific rights regarding your personal information:

  • Right to Know/Access: You can request details about the personal data we hold about you.
  • Right to Delete: You can request that we delete your personal information from our databases.
  • Do Not Sell My Personal Info: Oversized Hoodies does not sell your personal information to third parties.

To exercise any of these rights, please email us at support@oversizedhoodies.us.

6. Data Retention

When you place an order through the site, we will maintain your Order Information for our record-keeping and tax compliance purposes unless and until you ask us to delete this information.

7. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or operational needs.

9. Contact Us

For more information about our privacy practices, questions, or requests, please reach out to us:

  • Email: support@oversizedhoodies.us
  • US Address: 4730 Littlejohn St, Baldwin Park, CA 91706, United States